Software package
A live walk-in queue with wait times on a shop screen and online, fast fixed-length bookings, a regulars list per barber and loyalty stamps, ready to set up around your service board.
Who it is for
A good fit
Independent barbershops and small chains, from a two-chair shop that is mostly walk-ins to a handful of sites with eight or more barbers each. It suits owners who want to see how long people really wait, barbers who want their regulars and their column on their own phone, and shops that would rather keep walk-ins than force everyone to book. Chair-renting barbers fit too, with their own takings kept separate inside the shop view.
Not the right fit
It is not for hair salons with colour work and processing time, which need staged appointments and a different package, nor for a single mobile barber who only needs a calendar. It also does not try to be a till or a stock system.
The operational problem it solves
Ten to nine on a Saturday.
The owner logs in and checks who is on today; two barbers are flagged open to walk-ins all day, one is bookings-only until noon.
The queue screen in the window already shows a twenty-minute wait because three names joined online from home.
A regular walks in, taps his name on the tablet by the door, and the system recognises him: same skin fade, usually with Dean.
He takes the next free chair instead, because Dean has a booked client and the quoted wait is shorter.
Each barber's phone shows their own column: the booked client at ten, then the queue feeding in between.
When Dean marks a cut finished, the screen moves the next name up and sends a text to the person who went for a coffee.
At checkout the regular's loyalty stamp is added, his eighth, and the till shows the free cut on his next visit.
Before he leaves he taps rebook and gets the same slot in three weeks.
At close the owner sees quoted against actual wait per hour, which barbers took the walk-ins, and a short list of regulars who are overdue a visit.
Features
The package ships as modules that match a barber's day: the queue and wait estimate, the fast booking diary, and the regulars and loyalty layer that brings people back. Each module below lists what it does; the comparison table shows which package variant includes it.
| Feature | Website | Business Software |
|---|---|---|
| Walk-in queue with estimated wait | Included | Included |
| Fixed-duration service menu | Included | Included |
| Appointment booking by barber or next free chair | Included | Included |
| Rosters, breaks and walk-in availability | Not in this variant | Included |
| Regulars list per barber | Not in this variant | Included |
| Loyalty stamps at checkout | Not in this variant | Included |
| Reminders and "you are next" texts | Included | Included |
| No-show tracking | Not in this variant | Included |
| Deposits for group bookings | Optional | Optional |
| Multi-site queue and shared regulars | Not in this variant | Optional |
| Gift vouchers | Optional | Optional |
Roles and permissions
Owner
Barber
Chair-rental barber
Front of house
Client
Concept demo of a barbershop queue display listing waiting clients, estimated wait and barber availability.
Scope and options
In the base package
Common add-ons
Needs custom work
Ownership, maintenance and pricing
Deployment and ownership
The package runs on your own hosting or on hosting we manage; the in-shop screen is any browser on a tablet or TV, so no special hardware is required. You own the code and your data in either case. Regulars, bookings, queue history and loyalty balances can be exported at any time in standard formats, and nothing stops you moving the system elsewhere.
Maintenance
Maintenance is optional and scoped separately. When taken, it covers security updates, monitoring of the queue screen, text alerts and payment callbacks, backups, and a monthly window for small changes such as a new service or a barber joining. Anything larger is quoted as a change request against the original scope.
Pricing model
Priced per proposal.
Sold as a one-off setup and customisation with optional monthly maintenance and hosting as separate recurring lines. The setup figure depends on the number of shops and barbers, whether a live wait display is wanted, the loyalty rules, any deposits and payment provider, and how many regulars and bookings are migrated. Each line is itemised in the proposal so recurring costs are never hidden in the build.
FAQ
From the services queued, each barber's real average time for those services, who is open to walk-ins and the booked appointments that must be honoured. It is recalculated whenever a barber marks a cut finished, so the number on the screen keeps up with the shop.
Yes. Booked clients hold their slot; the queue fills the gaps around them and the estimate tells walk-ins the truth about that. A barber can go bookings-only for an hour from their phone and the queue stops routing to them.
No. Deposits are off by default and only switched on where you choose, typically for group bookings. No-shows are still recorded against the client without any money involved.
The regulars list belongs to the shop, so the owner can see which clients are affected, reassign them or let them choose another barber. A chair-rental barber's own clients remain theirs, as agreed in setup.
Yes. Front of house can credit existing stamps when a client first checks in, and the rule for how many earn a free cut is set by the owner.
Not yet. The readiness badge shows the real state: the package is a custom build assembled from our queue, booking and loyalty modules for each shop, and the screen on this page is a labelled concept demo rather than a live client system. Anything beyond the listed options is scoped as custom barbershop development.
Tell us about your locations, the people who will use it and the add-ons you need. We reply with a clear, competitive proposal.