Software package

Beauty salon booking package

Online booking that only offers qualified therapists and free rooms, pre-visit consultation forms, course redemption and deposits for beauty salons, ready to configure around your treatment menu.

Custom build Concept demo

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Who it is for

Built for

A good fit

Nail, brow, lash, waxing and skin salons from a single salon with two or three therapists up to a small group sharing a client base, where treatments need different qualifications and some need a private room. Daily users are the receptionist who runs the diary and checks forms at the desk, therapists who want their own column and their clients' notes on a phone, and the owner who maintains the skills matrix and watches room usage and course balances.

Also worth knowing

It is less suited to hair salons, which need staged colour appointments, and to aesthetic clinics, which need clinical notes, versioned consent and cooling-off rules that this package does not attempt. Both have their own packages.

The operational problem it solves

How it runs, step by step

The receptionist opens the diary at nine.

Columns are therapists on today's roster; across the top, the three rooms and four stations show what is free.
A client phones for a Brazilian wax at two.
The system offers only the two therapists qualified for waxing and only the slots where one of them and a private room are both free, so the booking cannot land on a station or on the lash specialist.
A deposit is requested and the confirmation carries a link to the contraindication form, which the client completes on her phone that evening.

At one-thirty the arrivals list shows her form as complete and her previous visit notes.

A new client arrives for a lash lift without a patch test; the system flagged it at booking, so the receptionist booked the test two days ago and the result is on the record.
A regular on a six-session facial course checks out: the therapist marks the treatment done, the course shows three sessions remaining, and a rebooking is made before she leaves.
At close the owner sees which room was idle all afternoon, which therapist was offered least because her new qualification was never entered, and the total course sessions still owed.

Features

What the package does

The package ships as modules that follow the salon day: the room-aware diary and booking engine, the skills and forms layer that protects the client and the therapist, and the courses and payments layer. Each module below lists what it does; the comparison table shows which package variant includes it.

Bookings and diary

Treatment catalogue with resourcesEach treatment has a duration, a price and the room or station it needs, if any.
Online booking with "any qualified" choiceClients choose a therapist, or leave it to the system to offer anyone qualified.
Waiting list for popular therapistsClients join a list for a busy therapist and are offered a slot if one opens.

Scheduling

Therapist skills matrixRecord which treatments each therapist can perform, so clients can only book those who are qualified.
Multi-site diariesKeep a diary for each site, with therapists who move between sites.

Staff and capacity

Room and station capacity with rostersSlots take account of rooms and stations as well as staff rosters, breaks and leave.

Forms and requests

Consultation and contraindication formsForms are sent before the visit for each treatment and signed on a tablet.

Memberships

Courses sold as session setsSell a course as a set of sessions and track each one as the client redeems it.

Billing and payments

Deposits, reminders, no-shows and client historyTake deposits, apply cancellation windows, send reminders and keep a history of each client's visits and no-shows.

Catalogue and checkout

Service bundles, packages and gift vouchersSell treatments together as bundles or packages, and sell gift vouchers.
Retail product sales at checkoutSell products alongside treatments when the client pays.

Package variants compared

Website
Business Software

Which features each package variant includes
Feature	Website	Business Software
Treatment catalogue with resources	Included	Included
Therapist skills matrix	Not in this variant	Included
Room and station capacity with rosters	Not in this variant	Included
Online booking with "any qualified" choice	Included	Included
Consultation and contraindication forms	Included	Included
Courses sold as session sets	Not in this variant	Included
Deposits, reminders, no-shows and client history	Included	Included
Service bundles, packages and gift vouchers	Included	Included
Waiting list for popular therapists	Not in this variant	Optional
Multi-site diaries	Not in this variant	Optional
Retail product sales at checkout	Not in this variant	Optional

Roles and permissions

Who does what

Owner
- Maintain treatments, durations, prices and the resource each treatment needs
- Edit the therapist skills matrix as qualifications are gained
- Attach forms and patch-test rules to treatments
- Set deposit, cancellation, course and expiry rules
- See takings, room utilisation, sessions owed and no-shows
Receptionist
- Book, move and cancel appointments with resource and skill checks applied
- See which forms are complete before each arrival and finish them on the tablet
- Take deposits, sell courses and check clients out
- Send confirmations, reminders and form links
Therapist
- See their own column, room assignments and client notes on their phone
- Read the completed consultation form before starting
- Record treatment notes, products used and preferences
- Mark a course session redeemed
- Request leave or a rota change for the owner to approve
Client
- Book online with only qualified therapists and genuine slots offered
- Complete consultation forms before the visit
- Pay a deposit and receive reminders
- See course sessions remaining and past treatments

Example screen

Concept demo

Concept demo of a beauty salon arrivals list showing therapist, room, consultation form status and course sessions remaining.

The arrivals list for the afternoon: each client with their treatment, assigned therapist and room, a form status indicator, and a course balance where the visit is a redemption.

Scope and options

What is included and what is extra

In the base package

Treatment catalogue with duration, price and required resource (room, station or none)
Therapist skills matrix controlling who is bookable per treatment
Room and station capacity per slot alongside staff rosters, breaks and leave
Online booking with therapist choice or "any qualified"
Consultation and contraindication forms per treatment, sent pre-visit and signed on a tablet
Courses sold as session sets with redemption tracking
Deposits, cancellation windows, reminders, no-show tracking and client history
Service bundles, packages and gift vouchers

Common add-ons

Waiting list for popular therapists
Multi-site diaries with therapists floating between sites
Retail product sales at checkout

Needs custom work

Branching consultation forms with treatment-specific logic
Integration with a specific till, stock or accounting system
Bespoke reporting beyond the owner dashboards

See the custom development service

Ownership, maintenance and pricing

After the build

Deployment and ownership

Runs on your own hosting or on hosting we manage; the choice is made in the proposal and can be changed later. You own the code and your data either way. Client records, completed forms, course balances and payment history can be exported at any time in standard formats, and nothing in the package stops a move to another provider.

Maintenance

Maintenance is optional and scoped separately from the build. When taken, it covers security updates, monitoring of reminders, form delivery and payment callbacks, backups, and a monthly window for small configuration changes such as a new treatment, a form revision or a therapist's new qualification. Larger changes are quoted as change requests.

Pricing model

Priced per proposal.

Sold as a one-off setup and customisation with optional monthly maintenance and hosting as separate recurring lines. The setup figure reflects the number of therapists, rooms and sites, how many treatments carry forms, the course types sold, the payment provider and the amount of client data migrated. The proposal states each line separately so nothing recurring is buried in the build.

Software package

Custom build Concept demo

Variants

Treatment catalogue with duration, price and required resource (room, station or none)
Therapist skills matrix controlling who is bookable per treatment
Room and station capacity per slot alongside staff rosters, breaks and leave
Online booking with therapist choice or "any qualified"

Priced per proposal. A written proposal is the only binding figure.

Get a quote for this package Prefer a fully custom build?

FAQ

Frequently asked questions

What stops an unqualified therapist being booked?

The skills matrix. Each treatment lists the therapists allowed to perform it; online booking and the desk only offer those names, and "any qualified" picks from the same list. When a therapist gains a qualification the owner ticks a box and they become bookable.

How do rooms work alongside therapists?

Every treatment says what it needs: a room, a station or nothing. A slot is only offered when the therapist and the resource are both free, so two waxes can never be booked into one room, and a manicure never takes a room it does not need.

What if a client has not completed the form by arrival?

The arrivals list shows the gap. The receptionist opens the form on the tablet, the client completes and signs it, and the therapist sees it before starting. The owner can make a form mandatory before checkout for treatments where that matters.

Can we sell and track courses?

Yes. A course is a set of sessions sold once; each redemption is recorded at checkout, balances show on the client record and the owner report, and expiry and refund rules are set by you.

Does it handle patch tests?

A treatment can require a patch test within a set number of days for first-time clients. Booking without one prompts the receptionist to book the test first, and the result is held on the record.

Is this a finished product I can see running?

Not yet. The readiness badge on this page shows the real state: the package is currently a custom build assembled from our booking, capacity, forms and orders modules for each salon, and the example screen is a labelled concept demo. Requirements outside the listed options go through custom beauty salon development.

Get a quote for Beauty salon booking package

Tell us about your locations, the people who will use it and the add-ons you need. We reply with a clear, competitive proposal.