Software package

Cafe website package

A café website whose menu is changed from a phone behind the counter, with opening hours that know about bank holidays, collection pre-orders capped per ten-minute window, digital loyalty stamps and an events board, ready to set up around your counter.

Custom build Concept demo

Get a quote for this package

Who it is for

Built for

A good fit

Independent cafés, coffee shops, tea rooms and bakery-cafés, from a single espresso bar with a dozen seats to a small group of two or three shops that share a brand and a loyalty scheme. It suits owners who update the counter every morning and want the website to match, staff who will mark things sold out from behind the machine, and regulars who want to pre-order their coffee and see whether the café is open on a Monday bank holiday without phoning.

Not the right fit

It is not for restaurants with table bookings and sittings, nor for takeaways that need delivery zones, drivers and a full ordering pipeline; both have their own packages. It also does not run the till, stock or the rota, and it is not a general online shop for packaged goods, although a short retail list of beans and merchandise fits inside the pre-order menu.

The operational problem it solves

How it runs, step by step

Twenty past six.

The baker finishes the morning's trays and the owner, phone in hand, opens the menu editor: cinnamon buns on, lemon drizzle off until Thursday, today's soup typed in as roast tomato.
The website and the map listing already show that the café opens at eight because the bank holiday override was set last week.
At ten to eight the first pre-orders arrive from the office down the road: two flat whites, one oat latte and three buns for the eight-twenty window.
The tablet by the machine lists them in collection order.
At eight-fifteen the barista taps the first order as ready and the customer's phone buzzes; she walks in, says her name and leaves without joining the queue.

By nine the queue at the door is long, so the owner pauses pre-orders for twenty minutes with a single tap; customers see the next window instead of a dead form.

A regular paying at the till shows the loyalty code on his phone, the stamp is added and the screen says his next coffee is free.
At eleven the last buns go and a staff member marks them sold out from the counter; the website follows within the minute.
Over lunch a message arrives through the wholesale enquiry form from a co-working space asking about a weekly pastry delivery, and it lands in an inbox the owner reads at three rather than a social direct message.
That evening eighteen people are signed up for Thursday's supper club on the events board, two short of capacity.

Features

What the package does

The package ships as modules that mirror a café's day: the menu and hours that change every morning, the pre-order and collection flow that keeps the queue moving, and the loyalty, events and enquiry layer that brings people back. Each module below lists what it does; the comparison table shows which package variant includes it.

Content and editorial

Café websiteMenu, hours, location and story pages that present the café and answer what a customer needs before walking in.
Menu editor with specialsEdit sections, items and dietary tags, add the daily special and mark things sold out from a phone before opening.

Scheduling

Opening hours with holiday overridesSet weekday patterns and holiday changes once, and the website and map listing show the same hours.
Capped ten-minute windowsEach ten-minute collection window has a cap, and counter staff can pause pre-orders during a rush with a single tap.
Events and community boardList events with a date and capacity, take sign-ups, and close them when the room is full.

Payments and policies

Collection pre-ordersCustomers pre-order a limited menu for a collection window and pay online, and staff mark each order ready.
Digital loyalty stampsStamps are added at the till and kept on the customer phone, and a free drink is redeemed from the same screen.
Standing wholesale ordersRepeat weekly wholesale orders on a schedule, with invoicing for the businesses you supply.
Gift cardsSell gift cards that customers redeem at the till.

Forms and requests

Wholesale and catering enquiry formWholesale and catering requests go to an inbox you read, not to a social media direct message.

Integrations

Multi-shop menus and routingRun menus, hours and pre-order routing for several shops under one brand.

Roles and permissions

Who does what

Owner
- Set menu sections, items, dietary tags and the pre-order subset
- Define opening hours, holiday overrides and pre-order windows with capacity
- Set loyalty stamp rules and honour existing cards
- See pre-order volumes, stamps issued and event sign-ups across all shops
Counter staff
- Toggle items on or off and mark them sold out from a phone
- See the pre-order list by collection window and mark orders ready
- Pause pre-orders during a rush
- Add loyalty stamps at the till
Events organiser
- Create events with date, description, capacity and sign-up
- See attendees and send a reminder
- Close sign-ups when the room is full
Customer
- Read today's menu and opening hours, including holiday changes
- Pre-order drinks and bakes for a collection window and pay online
- Keep loyalty stamps on their phone and redeem a free drink
- Sign up for events and send a wholesale or catering enquiry

Example screen

Concept demo

Concept demo of a café menu editor on a phone with on/off toggles, a sold-out switch per item and a daily special field.

The menu editor as the owner sees it at twenty past six: today's bakes toggled on or off, the soup special typed in, a sold-out switch on each line and the pre-order subset marked with a cup icon.

Scope and options

What is included and what is extra

In the base package

Café website with menu, hours, location and story pages
Menu editor with sections, dietary tags, daily specials and sold-out marking from a phone
Opening hours with weekday patterns, holiday overrides and map listing sync
Collection pre-orders for a limited menu with capped ten-minute windows and ready notifications
Digital loyalty stamps earned at the till and redeemed on the phone
Events and community board with capacity and sign-up
Wholesale or catering enquiry form routed to an inbox

Common add-ons

Multi-shop menus, hours and pre-order routing under one brand
Standing wholesale orders with weekly schedules and invoicing
Gift cards redeemable at the till

Needs custom work

Connection to a specific till for loyalty at checkout
Full delivery ordering with zones and drivers
Bespoke reporting beyond the standard owner dashboards

See the custom development service

Ownership, maintenance and pricing

After the build

Deployment and ownership

The package runs on your own hosting or on hosting we manage; the counter view is any browser on a phone or tablet, so no special hardware is required. You own the code and your data in either case. Menu history, pre-orders, loyalty balances and event sign-ups can be exported at any time in standard formats, and nothing stops you moving the site elsewhere.

Maintenance

Maintenance is optional and scoped separately. When taken, it covers security updates, monitoring of the pre-order flow, payment callbacks and the map listing connection, backups, and a monthly window for small changes such as a new menu section or a seasonal hours pattern. Anything larger is quoted as a change request against the original scope.

Pricing model

Priced per proposal.

Sold as a one-off setup and customisation with optional monthly maintenance and hosting as separate recurring lines; there is no commission on pre-orders. The setup figure depends on the number of shops, whether pre-ordering and loyalty are switched on, the payment provider, the add-ons chosen and how much menu and event content is loaded for launch. Each line is itemised in the proposal so recurring costs are never hidden in the setup.

Software package

Custom build Concept demo

Variants

Website : quote for this variant

Café website with menu, hours, location and story pages
Menu editor with sections, dietary tags, daily specials and sold-out marking from a phone
Opening hours with weekday patterns, holiday overrides and map listing sync
Collection pre-orders for a limited menu with capped ten-minute windows and ready notifications

Priced per proposal. A written proposal is the only binding figure.

Get a quote for this package Prefer a fully custom build?

FAQ

Frequently asked questions

How do holiday opening hours work?

You set a weekly pattern once and add overrides for specific dates, such as a bank holiday or a closure for a private event. The website and the connected map listing show the override on the day, and the normal pattern returns afterwards without anyone remembering to change it back.

Can we limit how many pre-orders come in at once?

Yes. Each ten-minute collection window has a cap set by the owner, counted in drinks or items, and the window closes online when the cap is reached. Staff can also pause pre-orders entirely during a rush.

Will the loyalty scheme replace our paper stamp cards?

It can. Customers keep a code on their phone, staff add a stamp at the till, and the rule for how many earn a free drink is set by the owner. Existing paper stamps can be credited the first time a customer signs up.

Who updates the menu each day?

Anyone with the counter staff role, from a phone. Items are toggled on or off and marked sold out in a couple of taps and the website follows immediately; there is no separate publishing step.

Does it handle delivery?

Not in the package. It is built for collection from the counter. Cafés that need delivery zones, drivers and an order pipeline are better served by the online ordering package, and the two can share a menu if both are wanted.

Is this a finished product I can see running?

Not yet. The readiness badge shows the real state: the package is a custom build assembled from our content, ordering and loyalty modules for each café, and the screen on this page is a labelled concept demo rather than a live client system. Anything beyond the listed options is scoped as custom café website development.

Get a quote for Cafe website package

Tell us about your locations, the people who will use it and the add-ons you need. We reply with a clear, competitive proposal.