Eight forty-five.
The administrator opens the engagement board: three new requests from the website with building type and objectives already captured, five engagements waiting on client data, four site visits this week, two reports in principal review and six monitoring clients due a quarterly review.
She scopes a new request for a warehouse as the assessment type the client asked for, which attaches the intake checklist for that type, and sends the portal invitation.
The client's facilities manager logs in at lunchtime, uploads twelve months of electricity and gas bills, enters readings for the three named meters and marks the floor plan as unavailable; the checklist shows two items outstanding and the reminder schedule starts.