Software package

Farm produce shop package

An online shop for produce: season windows and harvest-dependent stock, variable-weight items priced at packing, box subscriptions with skips and swaps, delivery rounds by day and area with cut-offs, collection points and a trade list, ready to configure around your growing year.

Readiness: Custom build Concept demo

Who it is for

Built for

A good fit

Farm shops, box schemes, market gardens, smallholdings and meat producers who sell what they grow or rear directly to households and to a handful of local trade customers. It suits a grower who publishes what is in season from the field, a packer who needs a sheet that is right at the moment packing starts and a way to record final weights, a driver who wants the round in order on a phone, customers who want the same box every week with a holiday skip, and a restaurant that orders from a trade list and pays on invoice.

Also worth knowing

It is less suited to businesses shipping nationally by courier with fixed-price packaged goods, who have the online shop package, to farms that mainly need a visitor and shop information site, who have the farm website package, and to cooperatives pooling several members produce, which is covered by cooperative management.

The operational problem it solves

How it runs, step by step

Wednesday evening, seven o'clock.

  1. The Thursday town round closed its cut-off at six, and the packer opens the packing sheet on the shed tablet: every order for that round, grouped by box type, with the loose items beneath and the meat listed by estimated weight.

  2. The grower has already marked the last of the purple sprouting as finished and added the first asparagus to this week's box contents, so the customers saw the real box before they ordered.

  3. A standing-order customer who skipped this week for a holiday does not appear on the sheet at all.

The packer weighs a shoulder of lamb at a little over the estimate, taps the weight in, and the order's price settles within the tolerance; the card is captured for the settled amount and the customer gets a note of the final weight.

  1. Two restaurant orders came in through the trade list with no card at all; they go on the sheet and onto the fortnightly invoice run.

  2. At six on Thursday morning the driver opens the round on a phone: stops in order, the two collection points with their windows, and a note against one house about the gate.

  3. Each delivery is marked done as it happens.

  4. Back at the farm, the owner sees what sold, what was short, which box customers are paused and what the trade invoices will total, without a spreadsheet.

Features

What the package does

The package ships as modules that follow an order from field to doorstep: season catalogue and stock, checkout with rounds and collection points, variable-weight settlement, boxes and subscriptions, trade accounts and invoicing, and the packing and round sheets. Each module lists what it does; the comparison table shows which variant includes it.

Listings and search

  • Season-aware product rangeProducts with season windows and a stock status that follows the harvest, so customers see only what is really available.

Payments and policies

  • Variable-weight pricingItems sold by weight are priced at an estimate when ordered and settled on the final weight at packing.
  • Produce boxes and subscriptionsBoxes with contents set each week, and subscriptions that customers can pause, skip or swap themselves.
  • Delivery rounds and collection pointsDelivery days by area with cut-offs, and collection points with time windows.
  • Discount codes, tax rules and notificationsDiscount codes, tax rules taken from configuration and notifications on each order.

Workflow and tasks

  • Packing and round sheetsPacking sheets and round sheets generated after the cut-off, so the packer and driver work from the same orders.
  • Shortages and substitutionsThe packer marks shortages and substitutions against orders as they happen.
  • Route ordering for driversStops ordered for drivers using a mapping provider, with notes per address on the phone.

Accounts and permissions

  • Customer accounts and order historyCustomers see their past orders with the final weights and settled prices.
  • Trade accounts and price listsTrade buyers order from their own price list without card checkout and are invoiced in runs.
  • Direct-debit collection for subscriptionsSubscriptions collected by direct debit instead of by card at each order.

Package variants compared

  • Website
  • Business Software
Which features each package variant includes
Feature Website Business Software
Season-aware product range Included Included
Variable-weight pricing Included Included
Produce boxes and subscriptions Included Included
Delivery rounds and collection points Included Included
Packing and round sheets Not in this variant Included
Customer accounts and order history Included Included
Discount codes, tax rules and notifications Included Included
Shortages and substitutions Not in this variant Included
Trade accounts and price lists Not in this variant Optional
Direct-debit collection for subscriptions Optional Optional
Route ordering for drivers Not in this variant Optional

Roles and permissions

Who does what

  • Owner

    • Set season windows, prices, weight tolerances and trade terms
    • Define rounds, areas, cut-offs and collection points
    • See sales, shortages, subscription numbers and trade balances
    • Record certifications as supplied, with body and date
  • Grower or shop manager

    • Mark products as in season, short or finished from the field
    • Publish this week's box contents and substitutions
    • Manage trade price lists and approve new trade accounts
  • Packer

    • Open the packing sheet per round after cut-off
    • Record final weights and settle variable-weight items
    • Mark shortages and substitutions against orders
  • Driver

    • See the round in stop order on a phone with notes per address
    • Mark deliveries and collection handovers as done
    • Flag a failed delivery with a reason
  • Customer

    • Order by the cut-off for the days their address is served
    • Start, pause, skip or swap a box subscription
    • See final weights and settled prices on past orders
  • Trade buyer

    • Order from the trade price list without card checkout
    • See orders, deliveries and invoices for their own account only

Example screen

Concept demo

Concept demo of the packing sheet showing orders grouped by box type, a variable-weight item awaiting settlement, a substitution and two trade orders marked for invoice.

The packing sheet for the Thursday round as the packer sees it on the shed tablet: orders grouped by box type, a shoulder of lamb awaiting its final weight, a substitution noted, and two trade orders marked for invoice.

Scope and options

What is included and what is extra

In the base package

  • Catalogue with season windows and harvest-dependent stock status
  • Variable-weight products priced at an estimate and settled at packing
  • Produce boxes with weekly contents and subscriptions with pause, skip and swap
  • Delivery rounds by day and area with cut-offs, and collection points with windows
  • Packing sheets and round sheets generated after cut-off
  • Customer accounts with order history and settled weights
  • Discount codes, tax rules from configuration and order notifications

Common add-ons

  • Trade accounts with price lists and invoice runs
  • Direct-debit collection for subscriptions
  • Route ordering for drivers from a mapping provider

Needs custom work

  • Scales and label printer integration in the packing shed
  • Courier shipping for packaged goods beyond the rounds
  • Integration with a specific accounts package or till
See the custom development service

Ownership, maintenance and pricing

After the build

Deployment and ownership

The package runs on your own hosting or on hosting we manage for you; the choice is made in the proposal and can be changed later. You own the code and your data. Products, customers, orders, subscriptions and settled weights can be exported at any time in standard formats, and the package does not lock you to a provider.

Maintenance

Maintenance is optional and scoped separately from the setup. When taken, it covers security updates to the platform and its dependencies, monitoring of payment captures and cut-off jobs, backups with restore tests, and a monthly window for small configuration changes such as a new round, a changed cut-off or a new box type. Larger changes are quoted as change requests.

Pricing model

Priced per proposal.

The package is sold as a one-off setup and customisation with optional monthly maintenance and hosting as separate recurring lines, or as a subscription that bundles hosting and maintenance where the business prefers one recurring charge. The setup figure depends on the number of rounds and collection points, variable-weight settlement and the payment provider, the box scheme rules, trade accounts, migration volume and the hosting choice. Your proposal states each line separately.

Also used in

FAQ

Frequently asked questions

What does a customer see if their address is not on a round?

They are offered the nearest collection point with its window, or told the shop does not yet deliver to them, depending on how you configure it. They never see a delivery day the van does not serve.

How does the box subscription handle holidays?

The customer skips a week or pauses from their account before that round's cut-off. The skipped box does not appear on the packing sheet and is not charged. You decide how late a skip is allowed.

What if the harvest comes up short after orders are in?

The packer marks a shortage or a substitution against the affected orders; the customer is told, the price is adjusted on settlement and the item is marked short on the catalogue so no further orders take it.

Can trade customers order without a card?

With the trade add-on, yes. Approved accounts see the trade price list, place orders that skip card checkout and receive an invoice at the interval you set, with their orders and balance visible in their own account only.

How are final weights shown to the customer?

Each variable-weight line shows the estimate at ordering and the weighed amount and settled price after packing, both on the order and in the delivery notice. The tolerance beyond which the customer must confirm is yours to set.

Does the package handle our organic certification and inspection records?

It displays certifications you enter, as supplied, with the body and date, and it keeps batch and lot references against products and orders as records you can search. Compliance with any scheme remains your responsibility; the package supplies the records.

Can it connect to our packing shed scales?

That is custom work. Weights are entered by hand in the base package; reading them directly from scales or printing labels is scoped through the farm shop e-commerce service once we know the equipment.

Is this a finished product I can see running?

Not yet. The readiness badge on this page shows the real state: the package is currently a custom build assembled from our listings, inventory, orders and memberships modules for each grower, and the example on this page is a labelled concept demo rather than a live client system.

Get a quote for Farm produce shop package

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