Nine o'clock.
The operations lead opens the routing board: overnight, twenty-three requests came in, nineteen routed automatically and four held for review because the postcode fell outside any territory or the photographs did not match the stated technology.
She assigns two to a neighbouring territory, rejects one as a tenant without permission and merges one that duplicated a request from the day before.
A solar request from a detached house with a tiled roof has already gone to three installers in that area, each under their weekly cap; one accepted it on his phone at seven, one declined because he does not fit the battery brand the homeowner asked about, and the router offered the declined slot to the next installer in rotation, who accepted at eight.