Sunday, eight in the evening.
The trainer opens the check-in board on her phone.
Of thirty-one online clients, twenty-four have submitted this week's form: weight, sessions completed, sleep, a free-text line on how the week went.
Seven are overdue and were reminded at six; she sends one a short message from the board.
She reads each submitted form, types a two-line reply and adjusts next week's programme for three of them, which pushes the new workouts to their portal without a photograph of a spreadsheet.