Software package

Pet boarding package

A planner that counts kennels, suites and daycare places by night, holds any booking that fails your vaccination rules, and gives carers the feeding and medication schedule for every animal on site by time of day.

Custom build Concept demo

Get a quote for this package

Who it is for

Built for

A good fit

Boarding kennels, catteries and dog daycare centres, from a home boarder with a handful of units up to a site with several unit types and a daycare room running alongside. It suits managers who need one availability picture across every unit, receptionists who take bookings and drop-offs all day, and carers who want the feeding, medication and behaviour notes for each animal on a phone in the kennel block rather than on a whiteboard in the kitchen.

Not the right fit

It is not for grooming salons, where capacity is tables by hour rather than units by night, nor for veterinary practices with clinical records and surgery lists; both have their own packages. Dog walkers and in-home sitters who do not hold animals on a site are better served by the pet care marketplace package.

The operational problem it solves

How it runs, step by step

Reception opens the planner at eight.

The rows are the units, grouped by kennel block, cattery and daycare, and the columns are nights; today's arrivals and departures are highlighted.
An owner telephones to book two spaniels for ten nights in August: reception finds the owner account, picks both dogs, and the system offers only double kennels free for every night of the stay, applies the peak-season rate and the minimum stay, and takes the deposit.
One spaniel's kennel cough record lapses before the stay, so the booking is held and the owner is sent a request for the updated record.

At nine the carers open the schedule on their phones: every animal on site, by time of day, with feeding amounts, medication doses and the behaviour notes the owner gave at booking.

Each item is signed off when done, and the manager can see what is still outstanding at lunchtime.
A terrier is dropped off in its ten o'clock slot; the schedule the owner completed online is already on the record, and the carer confirms it with the owner at the gate.
At three the daily updates go out, each with a photograph taken from the schedule screen, and the daycare register shows eighteen of thirty places used so two walk-in sessions can be accepted.
The manager ends the day with occupancy by unit type, deposits outstanding and tomorrow's arrivals still on a vaccination hold.

Features

What the package does

The package is grouped into the animal and owner record, units and availability, booking with vaccination checks and deposits, care schedules with sign-off, daily updates and the daycare register. Each module below lists its features, and the comparison table shows which package variant includes it.

Clients and records

Owner accounts with several animalsOne owner account holds each animal with species, breed, vaccination dates, behaviour notes and consent.
Daily updates with photographsSend owners a daily update with photographs during the stay.

Staff and capacity

Units by type with size limitsKennels, suites and daycare places are set up by type with size limits and household sharing, so animals are placed correctly.
Daycare registerCount daycare session passes against the site total.

Bookings and diary

Availability by night with peak pricingAvailability is counted by night, with peak-season pricing and minimum stays.
Drop-off and collection slotsOwners pick drop-off and collection slots when booking.
Deposits, balance collection and confirmationsTake a deposit, collect the balance and send confirmations.
Waiting list for peak weeksKeep a waiting list for peak weeks so cancellations can be filled from it.

Compliance and records

Vaccination check with holdAny booking that fails your vaccination rules is held until someone authorised releases it.

Workflow and tasks

Feeding and medication schedulesCarers get a schedule for each animal on site by time of day and sign off each task as done.

Package variants compared

Website
Business Software

Which features each package variant includes
Feature	Website	Business Software
Owner accounts with several animals	Included	Included
Daily updates with photographs	Optional	Optional
Units by type with size limits	Not in this variant	Included
Daycare register	Not in this variant	Optional
Availability by night with peak pricing	Included	Included
Drop-off and collection slots	Included	Included
Deposits, balance collection and confirmations	Included	Included
Waiting list for peak weeks	Optional	Optional
Vaccination check with hold	Included	Included
Feeding and medication schedules	Not in this variant	Included

Roles and permissions

Who does what

Manager
- Define unit types, sizes, sharing rules and daycare place counts
- Set vaccination rules per species and who may release a hold
- Configure peak-season pricing, minimum stays, deposits and drop-off slots
- See occupancy, outstanding schedule items, deposits and holds across the site
Receptionist
- Book, move and cancel stays with automatic unit and night checks
- Create owner accounts, add animals and record vaccination dates
- Take deposits and balances and manage drop-off and collection slots
- Release a vaccination hold once the record has been seen, where authorised
Carer
- See every animal on site by time of day with feeding, medication and behaviour notes
- Sign off each feeding and medication item as it is done
- Take photographs and write the daily update for each animal
- Flag a concern for the manager
Owner
- Book online for named animals on their account and pay the deposit
- Upload vaccination records and complete the feeding and medication schedule before the stay
- Choose drop-off and collection slots
- Receive daily updates with photographs during the stay

Example screen

Concept demo

Concept demo of the pet boarding package planner showing units by night, a shared kennel booking, a vaccination hold and the daycare place count.

The planner as reception sees it: unit rows grouped by kennel block and cattery, nights across the top, a shared double kennel booked for two dogs, a stay on vaccination hold shown in amber and the daycare count for today in the corner.

Scope and options

What is included and what is extra

In the base package

Owner accounts holding several animals with species, breed, vaccination dates, behaviour notes and consent
Units by type with size limits and household sharing
Availability by night with peak-season pricing and minimum stays
Vaccination check at booking with a hold and authorised release
Feeding and medication schedules per stay with carer sign-off
Drop-off and collection slots
Deposits, balance collection and confirmations

Common add-ons

Daily updates with photographs sent to owners
Daycare register with session passes counted against the site total
Waiting list for peak weeks

Needs custom work

Several sites with transfers between them
Integration with a veterinary practice system or an existing website booking engine
Bespoke reporting for inspection records beyond the standard exports

See the custom development service

Ownership, maintenance and pricing

After the build

Deployment and ownership

The package runs on hosting the business chooses or on hosting we manage, and in both cases the business owns the code and the data. Owner and animal records, stays, schedules, sign-offs and updates can be exported in standard formats at any time, which is also how inspection records are produced. Nothing in the package stops you moving it to another provider.

Maintenance

Maintenance is optional and scoped separately. When taken it covers security updates to the platform and dependencies, monitoring of daily update delivery, reminders and payment callbacks, backups with a tested restore, and a monthly window for configuration changes such as a new unit type, season or vaccination rule. Larger changes are quoted as change requests.

Pricing model

Priced per proposal.

The package is priced as a one-off set-up and customisation with optional recurring hosting and maintenance lines. The set-up figure depends on the number of units and unit types, whether daycare runs alongside boarding, the add-ons chosen, the payment and messaging providers connected and how many owner, animal and stay records are migrated. Each line appears separately in the proposal.

Software package

Custom build Concept demo

Variants

Owner accounts holding several animals with species, breed, vaccination dates, behaviour notes and consent
Units by type with size limits and household sharing
Availability by night with peak-season pricing and minimum stays
Vaccination check at booking with a hold and authorised release

Priced per proposal. A written proposal is the only binding figure.

Get a quote for this package Prefer a fully custom build?

FAQ

Frequently asked questions

What happens if a vaccination has lapsed when someone books?

The booking is held rather than refused. The owner is asked to upload or bring the updated record, and a person the manager has authorised releases the hold once it has been seen. The rules are yours; the package applies them and keeps a record of who released each hold.

How do carers know what to feed and when?

The owner completes a feeding and medication schedule online before the stay, reception confirms it at drop-off, and carers see every animal on site by time of day on their phones. Each item is signed off when done, so the manager can see what is outstanding.

Can it handle daycare as well as boarding?

Yes, as an add-on. Daycare places are a unit type counted by day rather than night, with session passes, and the daily site total includes boarders and daycare dogs together.

How are peak-season prices applied?

The manager defines seasons with their rates and minimum stays, and the booking applies them automatically night by night, so two owners booking the same week always see the same price.

Do owners get updates during the stay?

With the daily updates add-on, yes. Carers take a photograph and write a line from the schedule screen, and the update is sent to the owner at the time the manager sets.

Can it connect to our vet or our existing website?

That is custom work and depends on what the other system exposes. It is scoped on the pet boarding software development service page rather than included in the package.

Is this a finished product with a live demo?

Not yet. The readiness badge on this page states the real position: it is a custom build assembled from our booking, capacity, forms and messaging modules for each site, and the example screen is a labelled concept demo rather than a live client system.

Get a quote for Pet boarding package

Tell us about your locations, the people who will use it and the add-ons you need. We reply with a clear, competitive proposal.