Where it usually starts
An architecture practice runs projects through a sequence of stages, each ending in a set of documents the client must look at and agree to before the next begins.
- In most practices that agreement lives in email.
- A project architect issues a concept pack as an attachment, the client replies with comments from two family members and a builder, a revised pack goes out a fortnight later, and when the planning submission is prepared nobody can say with certainty which version the client approved.
- Drawing issues are logged in a spreadsheet per project, if at all, so when a contractor builds from a superseded drawing the practice has to reconstruct who was sent what and when.