Software package

Campsite booking package

Pitch bookings that understand the ground: pitch types with hook-ups and sizes, a map for choosing or allocating pitches, prices built from party and vehicles, seasonal opening, facility add-ons and groups camping together.

Custom build Concept demo

Get a quote for this package

Who it is for

Built for

A good fit

Campsites, touring caravan and motorhome parks, glamping sites and farm sites with roughly twenty to several hundred pitches, run by a manager with wardens or seasonal reception staff. It suits sites that sell more than one pitch type, price by party and vehicle rather than a flat nightly rate, open seasonally, take group bookings and want guests to see what they are booking before they arrive. Daily users are the site manager setting seasons and prices, wardens working the arrivals board on a tablet at the hut and a phone in the field, and guests booking from a phone.

Not the right fit

It is not for parks that mainly sell holiday-home ownership and annual pitch licences, which need licence and site-fee management rather than nightly bookings, nor for hotels or guesthouses letting rooms. Sites with metered electricity billing or barrier integration need the custom route for those parts.

The operational problem it solves

How it runs, step by step

Friday of a bank holiday weekend, two in the afternoon.

The warden has the arrivals board open on the hut tablet: forty-one arrivals today, grouped by pitch type, each showing party size, vehicles, hook-up and whether a specific pitch was chosen.
A motorhome with a trailer booked "any hardstanding" online last month; the price it paid was built from two adults, one child, the van, the trailer and a hook-up, and the warden allocates pitch H17 because it is long enough, which the attributes confirm.
A family arrives who chose pitch G4 by the stream on the map for a supplement; it is marked theirs and nobody else was offered it.

At three a scout group of twelve tents arrives on a group booking that held an adjacent block in the top field under one leader, paid as one bill; the board shows the block and the warden walks them up.

A couple ask to arrive after the gate closes tonight; the booking already shows the arrival rule and the late-arrival pitch near the entrance, and the gate code went out in yesterday's message.
The glamping pods turn tomorrow, so each has a cleaning and hot-tub task on the list with a block before the next guest.
Online, a guest tries to book for February and is told the site reopens at Easter, with the date.
At six the manager checks occupancy by pitch type for the weekend, add-on sales of firewood and bike hire, and the balance of deposits due for August.
A review request will go to each departing party on Tuesday.

Features

What the package does

The package ships as modules that mirror the site: the pitch inventory and map that decide what can be booked, the price builder from party and vehicles, the booking and payment flow, and the warden\'s operational layer of arrivals, turnarounds and messaging. Each module below lists what it does; the comparison table shows which package variant includes it.

Bookings and diary

Pitch types with attributesDescribe pitches by size, hardstanding, electric hook-up and whether dogs are allowed, so guests choose the right one.
Pitch map and any-pitch allocationGuests choose a pitch on the map for a supplement, or book any pitch and let the warden allocate.
Seasonal opening calendar and minimum staysSet when the site is open and apply minimum stays on peak dates.
Arrival and departure time rulesArrival and departure times shown at booking and repeated in confirmations.
Group bookings across adjacent pitchesBook adjacent pitches for a group, with one bill or split bills.
Whole-field hiresTake bookings for clubs and rallies that hire a whole field.

Billing and payments

Built-up pricing with breakdownPrices are built from pitch, season, adults, children, vehicles, hook-up and extras, with the breakdown shown.
Deposits, balances and cancellationTake deposits and balances and show the cancellation policy at booking.
Facility add-onsSell extras such as firewood, bike hire and hot-tub slots with the booking.

Workflow and tasks

Arrival messages, glamping turnaround and reviewsSend arrival messages with gate codes, block turnaround time for glamping units and request a review after departure.

Integrations

Calendar feeds for glamping unitsImport and export calendars for glamping units listed on third-party sites.

Package variants compared

Website
Business Software

Which features each package variant includes
Feature	Website	Business Software
Pitch types with attributes	Included	Included
Pitch map and any-pitch allocation	Included	Included
Built-up pricing with breakdown	Included	Included
Seasonal opening calendar and minimum stays	Included	Included
Arrival and departure time rules	Included	Included
Deposits, balances and cancellation	Optional	Included
Facility add-ons	Included	Included
Arrival messages, glamping turnaround and reviews	Not in this variant	Included
Group bookings across adjacent pitches	Not in this variant	Optional
Calendar feeds for glamping units	Optional	Optional
Whole-field hires	Not in this variant	Optional

Roles and permissions

Who does what

Site manager
- Define pitch types, attributes and the pitch map
- Set seasonal opening, seasonal prices, minimum stays and arrival and departure rules
- Configure pricing components for persons, vehicles, hook-ups and extras
- Create group holds and facility add-ons
- See occupancy by pitch type, add-on sales and deposits due
Warden
- Work the arrivals board and allocate pitches to "any pitch" bookings
- Check parties in and record vehicles on site
- Take balances and sell add-ons at the hut
- See glamping turnaround tasks and mark them done
- Move a booking to another pitch when the ground demands it
Seasonal reception
- Take bookings by phone with the same price builder guests use
- Answer availability questions from the map
- Send or resend arrival information and gate codes
- Cannot change prices, seasons or the map
Group organiser
- Hold a block of adjacent pitches under one booking
- Add or remove parties and choose one bill or split bills
- Share a link so members pay their own share
Guest
- Filter pitch types by attributes and dates and see the price breakdown
- Choose a specific pitch on the map or take any pitch of the type
- Add hook-up, dogs, firewood and other add-ons and pay a deposit or in full
- Receive arrival information, the gate code and a review request

Example screen

Concept demo

Concept demo of a campsite arrivals board with bookings grouped by pitch type, a pitch map allocation and a highlighted group block.

The warden's arrivals board on the hut tablet: today's arrivals grouped by pitch type with party, vehicles and hook-up shown, a motorhome booking being allocated to hardstanding H17 from the map, and a scout group's adjacent block highlighted in the top field.

Scope and options

What is included and what is extra

In the base package

Pitch types with attributes such as size, hardstanding, electric hook-up and dogs allowed
Pitch map with a chosen pitch for a supplement or "any pitch" allocation by the warden
Prices built from pitch, season, adults, children, vehicles, hook-up and extras, with the breakdown shown
Seasonal opening calendar and minimum stays on peak dates
Arrival and departure time rules shown at booking and in confirmations
Deposits, balances and cancellation policy
Facility add-ons such as firewood, bike hire and hot-tub slots
Arrival messages with gate codes, turnaround blocks for glamping units and a review request after departure

Common add-ons

Group bookings across adjacent pitches with one bill or split bills
Calendar feed import and export for glamping units listed on third-party sites
Whole-field hires for clubs and rallies

Needs custom work

Barrier or gate system integration for access codes
Metered electricity billing on serviced pitches
Several sites run from one office with shared reporting
Site shop till integration

See the custom development service

Ownership, maintenance and pricing

After the build

Deployment and ownership

Runs on your own hosting or on hosting we manage; the choice is made in the proposal and can change later. You own the code and your data in both cases. Pitches, bookings, guest records and payments can be exported at any time in standard formats, and nothing in the package stops a move to another provider.

Maintenance

Maintenance is optional and scoped separately from the build. When taken, it covers security updates, monitoring of payment callbacks, arrival messaging and any calendar feeds, backups, and a monthly window for small changes such as next season\'s prices and opening dates, a new add-on or a change to the map. Larger changes are quoted as change requests.

Pricing model

Priced per proposal.

Sold as a one-off setup and customisation with optional monthly maintenance and hosting as separate recurring lines. The setup figure depends on the number of pitches and pitch types, whether a pitch map is drawn, the pricing components, the add-ons selected, the payment provider and the bookings migrated. The proposal itemises each line so recurring costs are never hidden in the build.

Software package

Custom build Concept demo

Variants

Pitch types with attributes such as size, hardstanding, electric hook-up and dogs allowed
Pitch map with a chosen pitch for a supplement or "any pitch" allocation by the warden
Prices built from pitch, season, adults, children, vehicles, hook-up and extras, with the breakdown shown
Seasonal opening calendar and minimum stays on peak dates

Priced per proposal. A written proposal is the only binding figure.

Get a quote for this package Prefer a fully custom build?

FAQ

Frequently asked questions

Do guests have to choose a pitch on the map?

No. You decide per pitch type. Guests can take "any pitch" of the type at the standard price and the warden allocates on arrival, or choose a specific pitch for a supplement you set. Both can run side by side.

Can we price per person and per vehicle rather than per night?

Yes. The price is built from the components you define: pitch type and season, adults, children and infants, cars, trailers and motorhomes, hook-up, awnings, dogs and add-ons. The guest and the warden see the same breakdown.

What happens outside our opening season?

The opening calendar stops bookings for closed dates and tells the guest when the site reopens. Different pitch types can have different seasons, so pods can stay open in winter while the grass fields close.

How do group bookings work?

An organiser holds a block of adjacent pitches under one booking and chooses one bill or split bills with a shared payment link. Parties can be added or removed until a date you set, and the warden sees the block on the arrivals board.

We have a barrier and metered hook-ups. Can it handle those?

Those are custom work rather than package features, because each barrier and metering system is different. They are scoped once we have seen your equipment, through custom campsite booking development.

Is this a finished product I can see running?

Not yet. The readiness badge shows the real state: the package is a custom build assembled from our availability, capacity, orders and messaging modules for each site, and the arrivals board on this page is a labelled concept demo rather than a live client system.

Get a quote for Campsite booking package

Tell us about your locations, the people who will use it and the add-ons you need. We reply with a clear, competitive proposal.