Tuesday morning.
The planner opens the dashboard: two new enquiries, nine tasks due this week across seven weddings, and one supplier balance due Friday.
The first enquiry is for a Saturday in September next year with a venue already booked and a hundred and ten guests; the system shows she has a wedding the day before but the Saturday is free, so she offers three consultation slots from her diary and the couple books Thursday evening in two clicks.
The second enquiry clashes with a wedding she is already planning; she declines with a kind note from a template and the enquiry is archived with the reason.