Where it usually starts
An electrical contractor sells two different things with the same van: short reactive jobs such as a failed consumer unit, and inspection work that ends in a report with a circuit schedule the customer will keep for years.
- Most trade apps understand the first and ignore the second.
- The schedule of test results is filled in on a paper pad at the board, typed up at the kitchen table that night, and the certificate number is whatever comes next in a notebook.
- When a landlord asks for a copy two years later, the office searches email attachments by address.