Where it usually starts
Most school websites were built for prospective parents and then quietly became the place where everything else was dumped.
- The term dates live in a PDF that the office updates once a year and forgets about when an inset day moves.
- Policies sit in a downloads page with no review date, so the safeguarding policy that was revised in September is still showing the previous version in January.
- Open-day bookings arrive by email, are copied into a spreadsheet by the admissions secretary and confirmed by hand, and two families booking the last two places at the same moment both get a yes.