Local context
A professional services capital with a maker's history
Birmingham is the UK's second largest city, and TheCityUK's research keeps it second only to London for employment in business, professional and financial services. HSBC, Lloyds Banking Group and Deutsche Bank all operate in the city, Goldman Sachs opened a technology office here in 2021, and PwC, EY, Deloitte and KPMG are part of a broad advisory ecosystem. The region also hosts SuperTech, a cluster focused on next-generation professional services and the technology behind them.
Those firms set a high bar for the suppliers and clients around them. A conveyancing practice, an insurance broker or a payroll bureau in Birmingham is now expected to offer secure online onboarding, document upload and status updates, not a phone call and a posted letter. Much of the software we expect to build in the city is about closing that gap for smaller practices that compete for the same clients as the household names.
The city's older economy has not gone away either. The regional investment agency still lists advanced manufacturing and transport among Birmingham's leading strengths, alongside data-driven healthcare and future mobility. In the Jewellery Quarter, independent jewellers, designers and makers continue a craft that shaped the city, and in Digbeth the BBC and Digbeth Loc Studios anchor a growing creator economy on the HS2 line, while the regeneration around Curzon Street opens up further commercial space.