Heritage attractions and venues
Historic buildings and gardens need timed admission, annual passes, venue hire enquiries and event tickets in one place, so a small front-of-house team can manage busy days without double bookings.
South West England
Wells is a small cathedral city at the foot of the Mendip Hills whose businesses live on heritage, markets, events and the countryside around them. We build websites, booking and ticketing systems, online shops and simple web apps for organisations in and around Wells, and we deliver everything remotely.
Local context
Wells Cathedral was begun around 1175 and was the first English cathedral built entirely in the Gothic style. Its West Front still carries about three hundred of its original medieval statues, the scissor arches inside were added between 1338 and 1348 to solve a structural problem, and the cathedral clock, made around 1390, is thought to be the second oldest clock mechanism in Britain still working in its original condition. Next door, the Bishop's Palace has been home to the Bishops of Bath and Wells for more than eight hundred years and opens fourteen acres of gardens to visitors.
Those two landmarks support a lively visitor and events trade. The Bishop's Palace runs weddings, venue hire, filming, family activities and seasonal markets, while Wells Market fills the centre every Wednesday and Saturday with independent traders, and a monthly Sunday market has been piloted in 2026. Cafés, pubs, guest houses and shops depend on keeping those visitors informed and on making it easy to book, order or come back.
Beyond the city, the Mendip Hills, designated an Area of Outstanding Natural Beauty, stretch from just east of Wells almost to the Bristol Channel, with walking, cycling and riding trails and gorges such as Ebbor and Cheddar. Wookey Hole, in the heart of the Mendips, combines its caves with a hotel, holiday lodges, business events and its own cave-aged Cheddar. For a business here, the market extends well past the city boundary.
Sectors
Historic buildings and gardens need timed admission, annual passes, venue hire enquiries and event tickets in one place, so a small front-of-house team can manage busy days without double bookings.
Venues and suppliers handling weddings, dinners and corporate days need enquiry forms that capture dates and numbers, proposal and deposit tracking, and a shared planning record for each couple or client.
Stallholders and city-centre retailers can take pre-orders for market days, sell between them and keep a list of regular customers who have agreed to hear about new stock.
Producers around the hills need online shops that handle chilled delivery and gift boxes, trade ordering for delis and pubs, and stock records that follow each batch.
Holiday lets, campsites, guides and activity providers need direct booking with seasonal pricing, waivers and weather-related changes managed in a few clicks.
Common requests
Small teams with big seasonal peaks tend to ask for software that removes repetitive admin rather than adds new work.
Admission slots, member passes and event tickets sold online with live capacity, checked at the gate on a phone.
A structured enquiry form, automatic availability check and deposit request, so a wedding or private hire lead does not wait days for a reply.
Customers reserving bread, cheese or plants ahead of Wednesday or Saturday and collecting them from the stall.
Availability, deposits and arrival details on your own site, with fewer guests arriving through commission-charging platforms.
Services
Most visitors plan a day in Wells on their phone, so we build quick, accessible websites that show opening times, events and directions clearly and make booking the obvious next step.
For venues, attractions and holiday businesses we build ticketing, hire, booking or membership systems sized for a small team rather than a national chain.
Gate staff, guides, gardeners and event crews can use one web app on phones and tablets to check tickets, log tasks and see the day's schedule.
If you have solved a problem shared by other small venues or producers, we can help package it as a subscription service with accounts, billing and an admin area.
Cheesemakers, cider makers, crafts people and shops get online stores with gift options, delivery rules for chilled or fragile items and trade ordering for stockists.
We connect ticketing, booking, tills, accounts and email lists so each sale or reservation is recorded once and appears in every system that needs it.
How we work
We support Wells businesses entirely online, which suits owners who are often on the shop floor or in the garden during the day. Short video calls replace long meetings, and plans, designs and test versions wait in your client panel until you have a quiet moment to look.
Nothing is built until you have accepted a written proposal that describes the work, its milestones and its price. We show you each finished milestone, adjust it if needed, and move on only once you are happy.
A video call to understand the business, the people who will use the software and what has to change.
Scope, milestones and price in writing. Nothing starts until you accept it.
Each milestone is reviewed with you; progress, files and decisions stay in your client panel.
Go-live when you are ready, then maintenance and hosting if you want them.
Nearby
Sources
FAQ
Prefer to give the full picture? The quote wizard asks about your business, your current systems and what should change, and we reply with a clear, competitive proposal.